Mother Nestling Birds Necklace

I would like to purchase this necklace for a friend of mine who has nickel allergies. Is this necklace nickel or stainless steel free?

Verified reply from Keshia

Both the birds and the necklace are made from sterling silver. The sterling silver used for this item is recycled and re-purposed.

I need a light silver 1 baby and 1 mother bird necklace. Where can I purchase that? Thanks.

Verified reply from Nichole

This necklace only comes in this particular color. Our Elephant and Her Little Peanuts necklace is lighter silver, and is available to order with one parent and one baby. (http://www.uncommongoods.com/product/elephant-and-her-little-peanuts-necklace).

Is there a way I can purchase a chain extender? I received this as a gift and love it, but it wears too tight for me. I like my necklaces a little longer.

Verified reply from Nichole

We have a 2" extender available for $5, but it's made of sterling silver and bronze, so it may not match this particular necklace. You can find more options at your local jeweler.

Can you make one with 5 baby birds? I see that the maker also makes the necklace with 2 parents and 4 children, but there is no option for 1 parent with 5 children. Thank you!

Verified reply from Marisa

Unfortunately with this necklace there just isn't enough room to fit 5 baby birds. This necklace has room for charms represeneting anywhere from 5-10 children, however: http://www.uncommongoods.com/product/my-lucky-stars-5-to-10-stars

mine snapped in half. do you guarantee the work and offer replacements?

Verified reply from Martin

We're proud to provide a forever replacement policy. Please reach out to us at help@uncommongoods.com or call us at 888-365-0056 so we can initiate the replacement process for you.

We purchased one of the bird necklaces a bit ago. understand that the decorative portion is Sterling Silver, but can you tell me what the chain is manufactured from. This is somewhat important and i am hoping to hear fro you in the near future. Vance and Jo Bente

Verified reply from Paul

Thank you for your question. Both the birds and the necklace are made from sterling silver. If you find that your chain is not wearing the same as the bird portion please let us know. You can always reach us by phone at 888-365-0056 or email us at help@uncommongoods.com.

My son purchased the bird necklace for his wife. She saw the picture and liked it. I was surprised when I saw it. It is black not the silver as shown. Can it be cleaned? It is certainly not as shown.

Verified reply from Jeffrey

Thanks for the question.The sterling silver used for this item is recycled and re-purposed, so there will be a significant patina to it. There should be no maintenance required as a polishing cloth will ruin the patina. That said, we will be emailing you shortly with options for an exchange or refund.

Can you make this with 5 baby birds? To give it to my mother with only 4 would start debates about which child was left out.

Verified reply from Paul

Thank you so much for your question and we certainly don't want anyone to be left out. Unfortunately with this necklace there just isn't enough room to fit 5 baby birds. You may want to consider: http://www.uncommongoods.com/product/family-bracelet This offers charms that you can add on to fit any size family.

What is your return policy? I love the necklace, but unfortunately it doesn't seem to be my wife's taste (I will definitely keep an eye on your work and check out Elijah's music too!)

Verified reply from Marisa

Thanks for your question. At UncommonGoods, we stand behind our items, and we don’t put time limits on returns or exchanges. If you're not completely satisfied with your order, we will be happy to offer you an exchange or a full refund of your purchase price. We regret that we cannot reimburse you for the cost of shipping. To return an item to us, follow the directions listed on the return exchange form included with your order. If you cannot find this form, you can download the form by clicking here: http://data.uncommongoods.com.edgesuite.net/images/UncommonGoods_Return_Form.pdf. For more information, you can call our toll-free customer service number, 888.365.0056, email help@uncommongoods.com, or click the "live chat" link in the top right corner of every page on our site. Thanks for shopping with UncommonGoods!

Is it possible to get the necklace with 1 mother bird and 4 little birds made as a bracelet instead of a necklace?

Verified reply from Marisa

Hello, and thanks for your question. We're glad you love your Nestling Birds Necklace! We don't offer a bracelet version at the present time, but it would be a simple, quick task for a jeweler or jewelry craftsperson to subtract some length to the chain or even replace it.