Emotional Support Desk Pets

Response from merchant

Thank you for sharing your feedback. An item becomes an emotional support item when it provides comfort, grounding, or a sense of security to a person—especially during moments of stress, anxiety, or emotional difficulty. Emotional support items don’t need certification, documentation, or approval from a professional. They are personal, subjective, and chosen by the individual based on what helps them feel calmer or more stable. We think you did a great choice! But that being said, we can understand what you mean and we will be sure to share this with the team so we can find ways to improve our customer experience. We do offer a Forever Return Policy if you feel more comfortable choosing something else. Simply reach out to our customer service team at help@uncommongoods.com if you need further assistance, we are always happy to help!